Thank you for choosing to Pre Order your JaeDals with us! Please read through our policy carefully before placing your order.

1. No Returns or Exchanges
All Pre Order JaeDals are made-to-order and strictly non-refundable and non-exchangeable, regardless of size, style, or change of mind. We kindly ask that you confirm all details before proceeding with your order.

2. Size Accuracy
Please ensure you are ordering the correct size. We strongly recommend visiting our store to try on JaeDals before customising, as we do not accept size-related returns or exchanges once your order has been placed.

3. Processing Time
Pre orders can take 1-4 weeks, especially during peak periods or high demand. Each pair is carefully handcrafted, and we appreciate your patience while we create something unique for you.

4. Pricing
All Pre Order JaeDals are charged at the original price, even if the item is on sale. Discounts or promotions do not apply to Pre Order products.

5. Design Availability
Not all JaeDals designs are eligible for Pre Order. Please check with us beforehand to confirm if the style you want is available for Pre Order.

6. How to Pre Order?
At the moment, not all JaeDals designs are available for pre-order. If the design you’d like to pre-order is not listed online, please contact us via

Instagram DM @shopjaedals

Email info@jaedals.com